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Sa Sa: Products & Services

Sa Sa International Holdings limited is a leading cosmetic retailing group in Asia. Sa Sa has over 260 well-equipped retail stores and counters in Asia which sell over 600 different brands of skincare, fragrances, make-up and hair care products, body care products, health and beauty supplements which includes own-brands and other exclusive products. 

Sa Sa: Company Background

The company has been around since 1978 and has its headquarters in Hong Kong. The company offers products and services of the best quality and makes efforts to ensure that its customers get their money’s worth. The products and services offered by the company are top notch and can be considered a benchmark for the industry. 

Sa Sa: Customer Feedback & Reviews

The website has received positive reviews from its customers. A satisfied customer Ruby shared:

“Search function can be refined better as currently search results in too may hits which makes browsing through time consuming when option to refine further isn't available.”

The company enjoys a good amount of consumer feedback from its customers.

Sa Sa: Business Credibility & Trustworthiness

The company does not fall under the jurisdiction of the Better Business Bureau and does not have a rating. The company is however reputable and does not have any significant negative feedback. The company is financially secure and does not have any court cases against it and can be deemed as credible. The company is well respected and is expected to honor its commitments.

Sa Sa: Website Popularity & Google Ranking

Alexa gives the website a global rank of 19,001 and a country rank of 3,554. Google Page Rank gives the website a score of 5 out of a possible 10. Sitescore gives the website a score of 20 points out of a possible 100 points. This indicates the lack of publicity of the company and its services on social media and blogs. The company must take initiative to improve its customer experience and advertise its products.

Sa Sa: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The FaceBook page of the company has 55,229 likes and is used to promote the company’s services and brand image. The company uses the twitter account @sasahongkong and has 377 followers and 183 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is satisfactory.

Sa Sa: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

Sa Sa: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example their “SupermoistAqua Boost Up Mask”costs $10.20 which is of a very good quality. The prices are quite reasonable when compared with the company’s competitors and customers can be assured of the best prices on offer. 

Sa Sa: Shipping Rates & Policies

The website provides and effective and efficient shipping service for is customers and uses Hong Kong Post for their deliveries. They also accept international orders and deliver to the USA, Canada, UK and Europe as well. They offer to shipping methods standard and expediated. Standard delivery of orders worth over $75 is free. Expedited shipping for orders more than $75 and less than $149 are at cost $8. Standard shipping takes 14 to 21 business days. Expedited shipping takes 5 to 7 business days.

Sa Sa: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard and PayPal. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

Sa Sa: Returns, Refunds & Exchange Policy

The company has a very good return policy and allows its customers to return the bought items within 30 days. The website will then process and inspect the items and then process the items for a speedy and effective refund. The company will return the puchase  amount to the same credit card used and will usually take a few billing cycles to appear. The return policy is very satisfactory and customers can be assured of a speedy and effective return.

Sa Sa: Product images & screenshots
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